Privacy Policy
We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
1 Information We Collect
When you interact with NetCoreDrift, we collect information that helps us provide better algorithmic trading education and services. This includes personal details you share directly with us and technical information gathered automatically.
Personal Information You Provide
- Name, email address, and contact details when registering
- Educational background and trading experience level
- Payment information for course enrollment
- Communications you send to our support team
- Feedback and survey responses
Automatically Collected Data
- Device information and browser type
- IP address and general location data
- Website usage patterns and preferences
- Learning progress and course completion data
2 How We Use Your Information
Your information helps us create personalized learning experiences and improve our algorithmic trading programs. We never sell your data to third parties or use it for purposes you haven't agreed to.
We use collected information to deliver course content, track your progress, send important updates about your enrollment, and provide technical support when needed. Analytics help us understand which topics students find most challenging so we can improve our curriculum.
Marketing communications are only sent to those who opt in, and you can unsubscribe at any time. We may also use your information to comply with legal obligations and protect our legitimate business interests.
3 Data Sharing and Disclosure
We limit data sharing to essential service providers and specific legal circumstances. Your personal information stays private and isn't sold to advertisers or marketing companies.
We may share information with:
- Payment processors for secure transaction handling
- Cloud hosting providers who store course materials
- Email service providers for course communications
- Legal authorities when required by Vietnamese law
- Certified instructors for personalized learning support
All third-party providers sign data processing agreements and must meet our security standards. We never share personal information for marketing purposes without explicit consent.
4 Your Privacy Rights
Under Vietnamese privacy laws and our commitment to data protection, you have several important rights regarding your personal information. These rights ensure you maintain control over your data throughout your relationship with us.
Your rights include:
- Access to all personal data we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your account and associated data
- Restriction of processing in specific circumstances
- Data portability to transfer information elsewhere
- Withdrawal of consent for optional data uses
To exercise these rights, contact our privacy team at support@netcoredrift.com. We'll respond within 30 days and verify your identity before processing any requests. Some limitations may apply for legal or security reasons.
We retain your personal data only as long as necessary for educational services and legal compliance. Most information is deleted within two years of account closure.
5 Data Security Measures
Protecting your information is a top priority. We implement multiple layers of security to safeguard personal data against unauthorized access, breaches, and misuse.
All data transmissions use SSL encryption, and our servers are protected by firewalls and intrusion detection systems. Staff access is limited based on job requirements, and all team members receive regular security training.
We conduct regular security audits and maintain incident response procedures. While we work hard to protect your information, no system is completely secure. We'll notify you promptly if any security incident affects your personal data.
Security measures include:
- 256-bit SSL encryption for all data transfers
- Regular security audits and penetration testing
- Multi-factor authentication for staff accounts
- Automated backup systems with encryption
- Secure data centers with physical access controls
6 Cookies and Tracking
Our website uses cookies and similar technologies to enhance your learning experience and analyze site performance. Most cookies are essential for basic functionality, while others help us improve our services.
Essential cookies enable login functionality, course progress tracking, and security features. Analytics cookies help us understand which content is most valuable and identify areas for improvement.
You can control cookie settings through your browser, though disabling certain cookies may affect site functionality. We don't use cookies for targeted advertising or share cookie data with marketing companies.
7 International Data Transfers
While NetCoreDrift operates primarily in Vietnam, some of our service providers are located in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.
All international transfers comply with Vietnamese data protection laws and include contractual protections. We only work with providers in countries with adequate data protection frameworks or those who agree to equivalent protections.
Cloud storage and email services may involve data processing in Singapore, Japan, or the United States under strict data processing agreements that maintain your privacy rights.
8 Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and post the updated policy on our website.
Minor updates, such as clarifications or contact information changes, will be posted directly without additional notification. We encourage you to review this policy regularly to stay informed about how we protect your information.
The "last updated" date at the top of this policy indicates when changes were most recently made. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Questions About Your Privacy?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: support@netcoredrift.com
Phone: +84 977 896 804
Address: 6A Tống Hữu Định, Thảo Điền, Quận 2
Thành phố Hồ Chí Minh, Vietnam
Our privacy team typically responds to inquiries within 48 hours during business days.